The Act respecting the protection of personal information in the private sector (hereinafter the “Act”) provides that the person exercising the highest authority within the organization must ensure the implementation and compliance with the Act, and exercise the function of “person responsible for the protection of personal information”.
This function of “personal information protection officer” may, however, be delegated in writing, in whole or in part, to any person.
As the person with the highest authority within the Organization, Bertrand Desmartis wishes to delegate this function to Karyne Levesque, Le D1X54 inc.
Bertrand Desmartis, President
Personal Information Privacy Policy
TRO-CHAÎNES INC. recognizes the importance of protecting your personal information. Our Privacy Policy (the “Policy”) aims to describe how we collect, use, and communicate your personal information when you use our website, and what your rights are regarding this information.
This Policy does not apply to third-party websites, including those that you may access by clicking on links that may appear on our website. If you visit a third-party website, it will have its own policies, which we encourage you to review before submitting your personal information, if applicable.
What is “personal information”?
The term “personal information” refers to any information that concerns an individual and allows for their identification, either directly or indirectly. This may include your name, email address, phone number, date of birth, and financial information (including banking and credit card details).
As for your business contact information, such as your job title, email address, business address, or phone number, it is considered public personal information.
What personal information do we collect?
When you use our website, we may collect the following personal information:
- Your personal contact details, such as your name, address, email, and phone number;
- Recruitment-related information, such as your resume.
In all cases, we strive to limit the amount of personal information we collect to what is strictly necessary for the purposes described in the “What do we use your personal information for?” section. We do not knowingly collect personal information from minors. Toy63998
Do we collect information through “cookies”?
When you browse our website, we collect certain information through cookies and other tracking technologies (collectively, “cookies”).
Cookies are small text files containing a unique identification number that are automatically placed on a visitor’s computer. Session cookies track information during an open session and are stored temporarily in your computer’s memory. Persistent cookies are placed on a visitor’s computer until they expire or are deleted by the visitor.
The cookies we use do not collect personally identifying information, but rather general information that we do not combine with your personal details.
We use essential and functional cookies to allow you to navigate our website, use its features, and personalize your browsing preferences (e.g., language preference). You may consent or not consent to the activation of certain functional cookies when accessing our site. However, if you refuse these cookies, your browsing experience may be affected.
For more information about cookies, we encourage you to visit the All About Cookies website (available in English only), or to contact us as indicated in the “How to contact us?” section.
How do we collect your personal information?
We collect your personal information directly from you with your consent when you communicate with us or fill out a form on our website. However, we may collect your personal information from third parties when you have consented, or when the law allows us to do so (e.g., government agencies, financial institutions, or other service providers).
How do we obtain your consent?
Generally, we collect, use, and disclose your personal information only with your consent. However, in some cases, the law allows us to collect, use, or disclose your personal information without your consent (e.g., when we are required to disclose your information under a subpoena or court order).
By communicating with us, voluntarily completing a form with your personal information, and browsing our website, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you provide us with personal information about a third party, you represent that you have the necessary consent or authority to allow us to collect, use, and disclose that information in accordance with this Policy.
Subject to certain legal or contractual restrictions, you can withdraw your consent at any time by contacting us as indicated in the “How to contact us?” section.
What do we use your personal information for?
In general, we use your personal information for the following purposes:
- To recruit staff;
- To ensure compliance with our legal and regulatory obligations;
- Any other purpose authorized by law or to which you consent.
Who do we share your personal information with?
Your personal information is only accessible to our employees and agents whose roles require it. We may also share your personal information with third parties when required by law, or with service providers (e.g., cloud hosting providers). In such cases, we take necessary measures to properly protect your personal information by implementing specific contractual measures and limiting the sharing of your personal details.
Is your personal information shared outside of Quebec?
The personal information we collect is hosted on secure servers that may be located outside Quebec, including elsewhere in Canada. When your personal information is transferred outside Quebec, we evaluate privacy factors and put in place contractual safeguards to protect the confidentiality of that information.
How long do we keep your personal information?
We retain your personal information only for as long as necessary for the purposes outlined in this Policy and to comply with our legal and regulatory obligations. After that period, your personal information will be securely destroyed or anonymized.
How do we protect the confidentiality of your personal information?
The personal information we collect is kept confidential in accordance with applicable law. Additionally, if you choose to send us personal information via email or through a form on our website, we will only use the information necessary to respond to your inquiry and ensure confidentiality.
We also take reasonable organizational, technical, and physical security measures to protect your personal information from loss, theft, unauthorized access, use, and disclosure. For example, we restrict access to our offices and computer equipment, and we raise awareness among our staff about the security and confidentiality of the personal information they access.
What are your rights?
You have the following rights:
- Le droit d’accéder à vos renseignements personnels ;
- The right to rectify your personal information;
- To the extent applicable, the right to withdraw your consent to the use or disclosure of your personal information.
To exercise any of these rights, please contact us using the details provided in the “How to contact us?” section.
How to contact us?
If you would like to learn more about the protection of your personal information or wish to exercise your rights or file a complaint, please contact Karyne Levesque, our Personal Information Protection Officer, at the following:
Address: 1054 Blvd. Bastien, Quebec, Quebec, G2K 1E6
Email : [email protected]
How do we update our Policy?
Our Policy may be updated from time to time to reflect legislative or operational changes within our organization. While update notices may be used, posting the revised Policy will be considered sufficient notice. Continuing to use our website constitutes your acceptance of this Policy and any updates.
The last update date of this Policy is October 8, 2024.
